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Standard Fonts:
Arial, Arial Italics,
Brushed Script,
Comic Sans,
Helvetica,
Script MT
Production Time:
- Standard Production Time is approximately
7-10 working days + Shipping.
- Working days, are defined
as Monday thru Friday and does DOES NOT INCLUDED WEEKENDS OR HOLIDAYS.
- STANDARD PRODUCTION TIME,
IS TO PRODUCE YOUR MERCHANDISE ONLY AND DOES NOT INCLUDE SHIPPING TIME
- If you need an expedited shipping method,
you will pay the shipping cost as charged by the carrier.
- To get a shipping quote on your own go to
www.ups.com or call us for a shipping quote:
1.866.381.7367
- Production begins the day after receipt of
approved art, proof approval, and receipt of payment. If you need faster
service, please see rush service below.
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Rush Service:
3 Day and Service is offered on select items:
- With 3 Day Rush Service we
guarantee to produce your merchandise within 3 working days.
- Working days, are
defined as Monday thru Friday and does DOES NOT INCLUDED WEEKENDS OR
HOLIDAYS.
- 3 Day Rush Service begins the day
after receipt of approved
art, proof approval (if requested), and receipt of payment. If you need faster
service, please see rush service below.
- RUSH SERVICE IS FOR
PRODUCTION TIME ONLY AND DOES NOT INCLUDE EXPEDITED SHIPPING
- If you need an expedited shipping
method, you will pay the shipping cost as charged by the carrier.
- To get a shipping quote on your own
go to www.ups.com or call us for a
shipping quote: 1.866.381.7367
- 3 Day Rush Service charges vary
from item to item. Please call for a quote on rush service:
1.866.381.7367
2 Day Rush Production, 24 Hour Service
and Same Day Service is also available on most items, as a premium
service. This service is NOT FREE, unless specified. As a rule of
thumb, there is a $20 Minimum Rush Service charge applied to all 3 Day
Rush Service orders, For 2 Day Rush, 24 Hour Rush, or Same Day Service
an additional charge may be added, the base price of these additional
services would be:
- 3 Day Rush Service: $20 Minimum
Rush Service Charge, or 4 cents each above 500 units
- 2 Day Rush Service: $20 Minimum
Rush Service Charge + 12 cents each, on any quantity
- 24 Hour Rush Service: $20 Minimum
Rush Service Charge + 15 cents each, on any quantity
- Same Day Service: $20 Minimum Rush
Service Charge + 20 cents each, on any quantity
As all items are produced differently,
and all orders are unique in their circumstances, the best thing to do
is to call first to determine availability and pricing. Some items will
cost more to produce then mentioned above, some will cost less.
For exact information,
please call 1-866-381-PENS (7367)
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Free 24 Hour, 2 Day, 3 Day and 5 Day Rush Service Items:
featured on this page:
http://www.vendodirect.com/fr3dayse.html
- All orders
will be shipped within 24 Hours, 2 Days, 3 Days, or 5 working days at no
additional cost, as specified on the items own unique item page.
- Production
begins after receipt of approved art, pre-payment, and proof
approval.
- Must allow 3 working
days for 3 day rush service, must allow 5 working days for 5 day rush
service, if your order requires 24 hour rush, 1 or 2 day production, call first to
confirm availability 1.866.381.7367
- Working days, are
defined as Monday thru Friday and does DOES NOT INCLUDED WEEKENDS OR
HOLIDAYS.
- RUSH SERVICE IS FOR
PRODUCTION TIME ONLY AND DOES NOT INCLUDE EXPEDITED SHIPPING
- If you need an expedited shipping
method, you will pay the shipping cost as charged by the carrier.
- To get a shipping quote on your own
go to www.ups.com or call us for a
shipping quote: 1.866.381.7367
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Art Work:
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You may email your artwork to
promos@vendodirect.com
- We accept all files, but prefer
Adobe Illustrator files for PC's. Please try to avoid sending low
resolution files, or MAC files as this will delay your order time to
allow for corrections and/or conversions to PC Platform.
- If possible please send your
artwork as high resolution, vector art, sized accordingly, and as
Black & White, or color separated if printing in multicolor.
- If you are sending Camera Ready
art. Please mail to:
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Vendo Direct, Incorporated |
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3389 Sheridan Street # 445 |
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Hollywood, Florida 33021 |
If you need some help or have any questions,
please call us Toll Free 1.866.381.7367
Proofs:
- Vendo Direct does not do proofs on every order, due to the
excessive designing time needed to make the proofs. If you
would like to see a proof for your order, we will happily do it for
you free of charge, simply let us know that you would like to see a
proof. Its that easy. Our policy allows for 1 free proof set with 1
free revision. Each additional proof and revision is subject to a
$10 charge. Proofs generally take 24 to 48 hours, in some
circumstances, proofs may take longer depending on how busy the art
dept is. Proofs are usually required by Vendo Direct, Inc. on
all orders with logos, all multi-color imprints, some re-orders and
questionable imprints. Proofs are not always available on 24
Hour, 2 Day, or 3 Day Rush orders. If you approve a proof
incorrectly, and your order is imprinted wrong, Vendo Direct, Inc.
will not be responsible for your mistake. Vendo Direct, will
not be responsible for time delays caused by proofing. Once you
request a proof, you accept full responsibility for the proof, proof
approval, and any time delays, that may cause you to be in a "rush
order situation" or in need of an Expedited shipping method.
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10% Free Goods Promotion
or Free UPS Ground Shipping, you decide!
Vendo Direct will include 10% additional merchandise for free on your order,
as our appreciation for your business. Or we will provide you
with FREE UPS Ground shipping on your order instead of
the 10%
Free goods. Its your choice 10% Free goods, or Free UPS ground shipping.
Simply let us know which one you would like in the "special comments" box at
the bottom of the "payment page" in the online shopping cart..
Please note: You can not have both! Its one or
the other.
Metal pens of any kind can not be included in either promotion.
If you have any questions or concerns, we are happy to talk to you on
the phone, please call us Toll Free 1.866.381.7367, Monday thru Friday 9:00
AM to 5:00 PM Eastern Standard Time.
Shipping Exclusions:
- Vendo Direct, Inc. will provide free UPS ground shipping on all
orders.
- Offer valid for UPS Ground Shipping only, and is not applied to any
kind of express, expedited or rush shipping methods.
- This offer excludes shipping to Hawaii, Alaska, Puerto Rico, U.S.
Territories and Bases outside of the USA
- This offer excludes any large, or heavy items that ship in oversized packages,
or by dimensional weight.
- This offer excludes dangerous materials such as
matches, lighters, or any flammable items.
- This offer can not be combined with any other promotion, discount or
special.
- If you have questions about the items that you are ordering,
please call us with your questions: 1-866-381-7367, or email us
promos@vendodirect.com
10 -13-07 EFFECTIVE IMMEDIATELY |
Transfer of
Ownership:
- Once the items are delivered to
your location, ownership has been officially transferred from Vendo
Direct, Inc., the manufacture to you, the client. If the packages are
stolen, or lost, upon successful delivery, you assume 100% liability and
ownership of the goods. If you would like for us to request that a
signature to be required for the shipping company to release the goods
to you for delivery to occur, please do call us 1-866-381-7367 and we will happy arrange for
this service. This service is NOT free and will add a few dollars to
your order as per the shipping carrier.
Returns: |
Vendo Direct stands behind all of its products 100%. If you should
have a problem with an order, please call us 1.866.381.7367 or email
promos@vendodirect.com to
arrange for return.
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| Cancellations: |
All cancellations, must be confirmed by Vendo Direct. To cancel
please call us at: 1.866.381.7367 or email
promos@vendodirect.com All
orders are subject to a 20% cancellation charge, all billable work and
any materials used will deducted from your account. Once a cancellation
has been confirmed, we will mail you a refund check, minus the 20%
cancellation charge, any billable work, and materials used.
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Purchase Orders:
We accept purchase orders from:
- All federal and state agencies
- Any branch of the armed forces
- State or government schools, universities, colleges, tech schools
- Hospitals
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International
Orders:
All International orders must be
pre-paid. Wire transfer service is available. No Credit. No
exceptions.
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To place an order:
- Order Online
- Call Toll Free 1.866.381.7367
- Fax: 954.963.0553
- Mail Order to:
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Vendo Direct, Incorporated |
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3389 Sheridan Street # 445 |
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Hollywood, Florida 33021 |
All orders ship from New York.
We accept MasterCard, Visa, and Amex, Cashiers
Check, Money Order, Personal Check, Cash.
If you have any questions or need some help
please call toll Free 1.866.381.7367 or email promos@vendodirect.com
Download vendodirect
order form
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