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Information
                                                                                                                                                        

 

Standard Fonts:

Arial, Arial Italics, Brushed Script, Comic SansHelvetica, Script MT

Production Time:

  • Standard Production Time is approximately  7-10 working days + Shipping.
  • Working days, are defined as Monday thru Friday and does DOES NOT INCLUDED WEEKENDS OR HOLIDAYS.
  • STANDARD PRODUCTION TIME, IS TO PRODUCE YOUR MERCHANDISE ONLY AND DOES NOT INCLUDE SHIPPING TIME
  • If you need an expedited shipping method, you will pay the shipping cost as charged by the carrier.
  • To get a shipping quote on your own go to www.ups.com or call us for a shipping quote: 1.954.674.5007
  • Production begins the day after receipt of approved art, proof approval, and receipt of payment. If you need faster service, please see rush service below.
Rush Service: 
3 Day and Service is offered on select items:
  • With 3 Day Rush Service we guarantee to produce your merchandise within 3 working days.
  • Working days, are defined as Monday thru Friday and does DOES NOT INCLUDED WEEKENDS OR HOLIDAYS.
  • 3 Day Rush Service begins the day after receipt of approved art, proof approval (if requested), and receipt of  payment.
  • RUSH SERVICE IS FOR PRODUCTION TIME ONLY AND DOES NOT INCLUDE EXPEDITED SHIPPING
  • If you need an expedited shipping method, you will pay the shipping cost as charged by the carrier.
  • To get a shipping quote on your own go to www.ups.com or call us for a shipping quote: 1.954.674.5007
  • 3 Day Rush Service charges vary from item to item. Please call for a quote on rush service: 1.954.674.5007

2 Day Rush Production, 24 Hour Service and Same Day Service is also available on most items, as a premium service.   As a rule of thumb, there is a $20 Minimum Rush Service charge applied to all 3 Day Rush Service orders, For 2 Day Rush, 24 Hour Rush, or Same Day Service an additional charge may be added, the base price of these additional services would be:

  • 3 Day Rush Service: $20 Minimum Rush Service Charge, or 10 cents each above 500 units
  • 2 Day Rush Service: $50 Minimum Rush Service Charge + 20 cents each, on any quantity
  • 24 Hour Rush Service: $50 Minimum Rush Service Charge + 25 cents each, on any quantity
  • Same Day Service: $20 Minimum Rush Service Charge + 25 cents each, on any quantity

As all items are produced differently, and all orders are unique in their circumstances, the best thing to do is to call first to determine availability and pricing. Some items will cost more to produce then mentioned above, some will cost less.

For exact information, please call 954.674.5007

 

Free 24 Hour, 2 Day, 3 Day and 5 Day Rush Service Items:

featured on this page: http://www.vendodirect.com/fr3dayse.html

  • All orders  will be shipped within 24 Hours, 2 Days, 3 Days, or 5 working days at no additional cost, as specified on the items own unique item page.
  • Production begins after receipt of  approved art, pre-payment, and proof approval.
  • Must allow 3 working days for 3 day rush service, must allow 5 working days for 5 day rush service, if your order requires 24 hour rush,  1 or 2 day production, call first to confirm availability 1.954.674.5007
  • Working days, are defined as Monday thru Friday and does DOES NOT INCLUDED WEEKENDS OR HOLIDAYS.
  • RUSH SERVICE IS FOR PRODUCTION TIME ONLY AND DOES NOT INCLUDE EXPEDITED SHIPPING
  • If you need an expedited shipping method, you will pay the shipping cost as charged by the carrier.
  • To get a shipping quote on your own go to www.ups.com or call us for a shipping quote: 1.954.674.5007

Art Work:
  • You may email your artwork to promos@vendodirect.com


  • We accept all files, but prefer Adobe Illustrator files for PC's. Please try to avoid sending low resolution files, or MAC files as this will delay your order time to allow for corrections and/or conversions to PC Platform.
  • If possible please send your artwork as high resolution, vector art, sized accordingly, and as Black & White, or color separated if printing in multicolor.
  • If you are sending Camera Ready art. Please mail to:
                               
                                Vendo Direct, Incorporated
                                3389 Sheridan Street # 445
                                Hollywood, Florida 33021




If you need some help or have any questions, please call us Toll Free 1.954.674.5007





Proofs: 

  • Vendo Direct does not do proofs on every order, due to the excessive designing time needed to make the proofs.  If you would like to see a proof for your order, we will happily do it for you free of charge, simply let us know that you would like to see a proof. Its that easy. Our policy allows for 1 free proof set with 1 free revision. Each additional proof and revision is subject to a $10 charge. Proofs generally take 24 to 48 hours, in some circumstances, proofs may take longer depending on how busy the art dept is.  Proofs are usually required by Vendo Direct, Inc. on all orders with logos, all multi-color imprints, some re-orders and questionable imprints.  Proofs are not always available on 24 Hour, 2 Day, or 3 Day Rush orders.  If you approve a proof incorrectly, and your order is imprinted wrong, Vendo Direct, Inc. will not be responsible for your mistake. Vendo Direct, will not be responsible for any time delays caused by proofing. Once you request a proof, you accept full responsibility for the proof, it's approval, and any time delays that may occur  




We will provide free UPS ground shipping for all orders over $100

Exclusions to this offer:

For all orders of pens valued under $100, a flat rate of $19.95 will be added to your order after online checkout to help cover the cost of UPS Ground Shipping.

If your order requires any kind of express shipping, the appropriate shipping charges will be added to your order after online checkout, as per your specific order needs.

If you ordered another item, other than pens, the cost of UPS Ground shipping will be added to your order after online check out. If you have questions about the items that you are ordering, please call us with your questions: 1.954.674.5004, or email us promos@vendodirect.com  

This offer is valid for MERCHANDISE ONLY and does NOT include any special production charges (if they are applicable) such as: Setup Charges, Logo Charges, Custom Art Charges, Multi-Color Printing Charges, Any Kind of Rush Printing Charges, or Any kind of Expedited Shipping Charges.

Free Shipping Offer can Not be combined with any other price discount, item sale price, or other promotional incentive, unless specified otherwise.

Offer valid for UPS Ground Shipping only within the continental USA, and is not applied to any kind of international, express, expedited or rush shipping methods.

This offer excludes shipping to Hawaii, Alaska, Puerto Rico, U.S. Territories and Bases outside of the US

This offer excludes dangerous materials such as matches, lighters, or any flammable items.

This offer can not be combined with any other sale, promotion, discount or special.

If you have questions about the items that you are ordering, please call us with your questions: 954.674.5007, or email us promos@vendodirect.com  

Transfer of Ownership:
  • Once the items are delivered to your location, ownership has been officially transferred from Vendo Direct, Inc., the manufacture to you, the client. If the packages are stolen, or lost, upon successful delivery, you assume 100% liability and ownership of the goods. If you would like for us to request that a signature to be required for the shipping company to release the goods to you for delivery to occur, please do call us 954.674.5007 and we will happy arrange for this service. This service is NOT free and will add a few dollars to your order as per the shipping carrier.

Returns:

Due to the nature of Custom Printed Products, ALL SALES ARE FINAL. Any claims on the items must be made within the first 48 hours of delivery. No claims will be honored after this time frame, sorry no exceptions. The factory does not offer refunds, any products that have been deemed broken, or defective, by the factory, will be replaced at their digression. Variations in production methods including: pad printing, silk screen printing, custom foil hot stamping, 4 Color process / CYMK printing, digital and  large format printing, dye sublimation methods, heat transfers...etc... and the endless types of substrates available, including: plastics, woods, metals, fabrics, etc.... Slight variations will occur from item to item, in placement of an imprint, or it's appears on a material color, these variations, if they occur are Normal and not considered "Defects".

If you should have a problem with an order, please call us 1.954.674.5007 or email promos@vendodirect.com

Cancellations:

All cancellations, must be confirmed by Vendo Direct. To cancel please call us at: 1.954.674.5007 or email promos@vendodirect.com All orders are subject to a 20% cancellation charge, all billable work and any materials used will deducted from your account. Once a cancellation has been confirmed, we will mail you a refund check, minus the 20% cancellation charge, any billable work, and materials used.

Purchase Orders:

We accept purchase orders from:

  • All federal and state agencies
  • Any branch of the armed forces
  • State or government schools, universities, colleges, tech schools
  • Hospitals
International Orders:

All International orders must be pre-paid. Wire transfer service is available.  No Credit. No exceptions.

To place an order:

  • Order Online
  • Call Toll Free 1.954.674.5007
  • Mail Order to:
              Vendo Direct, Incorporated
              3389 Sheridan Street # 445
              Hollywood, Florida 33021

All orders ship from New York.

We accept MasterCard, Discover Card, Visa, Amex, Cashiers Check, Money Order, Personal Check,  Sorry, No Cash.

If you have any questions or need some help please call toll Free 1.954.674.5007 or email promos@vendodirect.com

 





promos@vendodirect.com

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